TERMS OF SERVICE
Last Updated: August 18, 2026
These Terms of Service (“Terms”) govern your access to and use of agency-ni.com and any products, digital content, creative services, or other services offered by Agency NI (“Agency NI,” “we,” “us,” or “our”).
By accessing our website, creating an account, placing an order, purchasing a product or service, or otherwise using Agency NI, you agree to these Terms and to any additional policies or terms that apply to a particular product or service.
1. ACCEPTANCE OF TERMS
Please read these Terms carefully before using Agency NI.
If you do not agree to these Terms, you should not purchase products or services from Agency NI or use portions of the website that require acceptance of these Terms.
If you use Agency NI on behalf of a company, organization, or other entity, you represent that you have authority to accept these Terms on its behalf.
2. ELIGIBILITY
You must be at least 18 years old, or the legal age of majority where you reside, to make a purchase or enter into a binding agreement with Agency NI.
By placing an order, you represent that you have the legal capacity and authority necessary to enter into the transaction.
3. AGENCY NI PRODUCTS AND SERVICES
Agency NI provides creative products and services that may include digital imagery, campaign materials, layouts, editorial content, video, creative development, consulting, production services, AI-assisted creative work, and other related products or services.
Specific features, deliverables, quantities, formats, licenses, and other details may vary by product or service and will be described on the applicable product page, proposal, order, statement of work, license, or other accompanying documentation.
Custom, consulting, Enterprise, or individually commissioned projects may be subject to a separate written agreement. If a separate written agreement conflicts with these Terms, the separate agreement will control with respect to that project.
4. ACCOUNTS
Certain features may allow or require you to create an account.
You are responsible for providing accurate and current account information and for maintaining the confidentiality of your login credentials.
You are responsible for activity conducted through your account unless applicable law provides otherwise. Please notify Agency NI promptly if you believe your account has been accessed or used without authorization.
5. ORDERS
Submitting an order does not require Agency NI to accept or fulfill an order that cannot reasonably be completed, contains an obvious pricing or technical error, appears fraudulent, violates these Terms, or cannot lawfully be fulfilled.
Agency NI may contact you if additional information is reasonably necessary to process an order.
If Agency NI cancels an order after payment has been collected and before the applicable product or service has been provided, we will refund the amount collected for the cancelled portion of the order, subject to applicable law.
6. PRICING, TAXES, AND PAYMENT
Prices are displayed on the website or otherwise communicated to you before purchase. Prices may change from time to time, but changes will not ordinarily affect an order already accepted by Agency NI.
Applicable taxes, fees, or other charges may be added where required by law and will be presented as part of the transaction when applicable.
Payments may be processed through third-party payment providers such as Stripe. Your use of those payment services may also be subject to the provider’s applicable terms and privacy practices.
You agree to provide accurate payment information and represent that you are authorized to use the payment method submitted for your purchase.
7. DIGITAL DELIVERY
Digital products may be delivered by download, account access, email, online transfer, or another electronic delivery method identified at the time of purchase.
You are responsible for maintaining compatible devices, software, internet access, and adequate storage necessary to receive and use digital products.
If you experience a technical problem receiving a purchased digital product, please contact Agency NI so that we can attempt to resolve the issue.
8. REFUNDS AND CANCELLATIONS
Refunds, returns, exchanges, and cancellations are governed by the Agency NI Refund Policy, any product-specific terms disclosed before purchase, and applicable law.
Different policies may apply to immediately delivered digital products, custom work, services already performed, and physical products if physical products are offered.
Nothing in these Terms is intended to eliminate a refund, cancellation, dispute, or other consumer right that cannot lawfully be waived.
9. LICENSE TO PURCHASED DIGITAL CONTENT
Purchasing digital content does not automatically transfer ownership of Agency NI’s intellectual property or underlying creative rights.
If a product includes specific license terms, those terms govern your use of that product.
Unless different license terms are provided with a product, Agency NI grants the purchaser a non-exclusive, non-transferable, worldwide license to use the delivered content for the purchaser’s own lawful business, marketing, advertising, editorial, promotional, website, social-media, and related commercial purposes.
For those permitted purposes, you may make reasonable adaptations to delivered content, including:
- Cropping and resizing
- Adding approved text or graphics
- Adding your own branding or logo
- Adapting dimensions for websites, advertising, social platforms, or presentations
- Incorporating the content into your own permitted marketing materials
Unless Agency NI expressly authorizes otherwise in writing, you may not:
- Resell or redistribute Agency NI source files or delivered assets as standalone products
- Sublicense the content to unrelated third parties
- Offer Agency NI content through a stock library, asset marketplace, template service, or similar distribution platform
- Claim ownership of Agency NI intellectual property that has not been transferred to you
- Use delivered content to train, fine-tune, develop, or populate an artificial-intelligence model, dataset, facial model, voice model, character model, or similar system
- Extract or reproduce protected elements for use outside the rights granted with the purchased content
10. TALENT, CHARACTERS, AND LIKENESSES
Agency NI content may include photographed talent, digitally created talent, synthetic characters, fictional identities, digitally modified imagery, or other depicted persons or characters.
A license to use delivered content does not grant a separate right to extract, reproduce, clone, train upon, independently recreate, or commercially exploit a depicted face, voice, character, identity, or likeness outside the delivered content unless Agency NI expressly grants that right in writing.
You may not use Agency NI content in a manner that falsely states or implies that Agency NI, depicted talent, or a depicted character personally endorses a product, service, political position, organization, or other message unless that endorsement has been expressly authorized.
11. AGENCY NI INTELLECTUAL PROPERTY
The Agency NI website and its protectable content, branding, trademarks, logos, designs, editorial materials, photography, video, graphics, layouts, text, creative systems, and other materials are owned by or licensed to Agency NI except where otherwise stated.
All rights not expressly granted under these Terms or an applicable product license are reserved to the extent those rights exist under applicable law.
Nothing in these Terms is intended to claim intellectual-property rights that do not exist under applicable law.
12. CUSTOMER-SUPPLIED MATERIALS
For custom projects or services, you may provide Agency NI with photographs, video, logos, trademarks, product images, copy, reference materials, likenesses, creative assets, data, or other materials.
You represent that you own those materials or have the permissions, licenses, releases, and other rights reasonably necessary for Agency NI to use them for the requested project.
You grant Agency NI a limited license to use, reproduce, modify, process, transmit, and otherwise handle those materials only as reasonably necessary to provide the requested products or services and operate related project workflows.
Agency NI is not responsible for a claim resulting from customer-supplied materials when the claim arises from rights or permissions the customer was responsible for obtaining.
13. AI-ASSISTED AND SYNTHETIC MEDIA
Agency NI may use artificial intelligence, machine-learning tools, digital compositing, image generation, image manipulation, synthetic media, traditional production techniques, or combinations of these methods as part of its creative process.
Unless expressly stated otherwise, the purchase of AI-assisted or synthetic content does not include a representation that every element of the content is eligible for copyright or other intellectual-property protection in every jurisdiction.
Creative works may contain human-authored, human-selected, human-arranged, photographed, edited, composited, generated, or otherwise digitally produced elements.
Unless a product is expressly offered as exclusive, Agency NI does not guarantee that concepts, styles, poses, compositions, themes, or other non-protectable characteristics will be unique to a purchaser or will never appear in other creative work.
14. PROHIBITED USE
You may not use the Agency NI website, services, or delivered content:
- For unlawful or fraudulent activity
- To infringe intellectual-property, privacy, publicity, or other legal rights
- To impersonate another person or falsely represent an affiliation or endorsement
- To distribute malware or interfere with the security or operation of the website
- To obtain unauthorized access to accounts, systems, files, or data
- To scrape, harvest, or systematically extract Agency NI content for unauthorized commercial use
- To create unauthorized replicas, models, or simulations of Agency NI talent, characters, voices, or likenesses
- In any manner prohibited by an applicable product license or separate written agreement
Nothing in these Terms prohibits a customer from providing an honest review, reporting unlawful conduct, communicating with a government agency, or exercising another right protected by law.
15. NO GUARANTEE OF COMMERCIAL RESULTS
Agency NI provides creative products and services. Creative performance depends on many factors outside Agency NI’s control.
Unless expressly guaranteed in a separate written agreement, Agency NI does not guarantee any particular level of sales, revenue, audience growth, engagement, conversion, publicity, platform distribution, advertising approval, search ranking, commercial performance, or other business result.
Examples, demonstrations, portfolio materials, and past results are not guarantees of future results.
16. THIRD-PARTY SERVICES
Agency NI may rely on or provide links to third-party platforms, hosting providers, payment processors, social networks, software providers, delivery services, or other third-party services.
Agency NI does not control independent third-party services and is not responsible for changes, outages, restrictions, policies, or actions of those services except to the extent responsibility cannot lawfully be excluded.
17. WEBSITE AVAILABILITY
We may update, maintain, modify, suspend, or discontinue portions of the Agency NI website as reasonably necessary.
We do not guarantee that the website or every feature will be available without interruption or error at all times.
18. DISCLAIMERS
To the maximum extent permitted by applicable law, the Agency NI website and services are provided on an “as available” basis, and Agency NI disclaims warranties that are not expressly stated in these Terms, an applicable product description, or a separate written agreement.
Nothing in these Terms excludes warranties, guarantees, remedies, or other rights that cannot lawfully be excluded or limited.
19. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Agency NI will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of the website, products, or services, including lost profits, lost opportunities, or loss of business data.
To the maximum extent permitted by law, Agency NI’s aggregate liability arising from a particular purchased product or service will not exceed the amount actually paid to Agency NI for the product or service giving rise to the claim.
These limitations do not apply where applicable law prohibits the limitation or exclusion of liability.
20. INDEMNIFICATION
To the extent permitted by applicable law, you agree to defend, indemnify, and hold Agency NI harmless from third-party claims, damages, liabilities, and reasonable expenses arising from your unlawful or unauthorized use of Agency NI products or services, your material violation of these Terms, or customer-supplied materials for which you did not possess the necessary rights or permissions.
21. SUSPENSION OR TERMINATION
Agency NI may suspend or terminate access to an account or service when reasonably necessary to address fraud, security risks, unlawful activity, material violations of these Terms, or misuse of Agency NI systems or content.
Termination does not eliminate payment obligations or provisions that by their nature should reasonably survive termination, including intellectual-property rights, license restrictions, limitations of liability, and obligations relating to customer-supplied materials.
22. CHANGES TO THESE TERMS
Agency NI may update these Terms to reflect changes in our products, services, website, technologies, business practices, or legal obligations.
When these Terms are updated, the Last Updated date at the top of this page will be revised.
Changes will apply prospectively as appropriate. Terms applicable to a completed purchase will not be retroactively altered in a manner that unlawfully removes rights associated with that transaction.
23. GOVERNING LAW AND DISPUTES
These Terms and any dispute relating to Agency NI will be governed by applicable law, including any mandatory consumer protections that apply to you.
Nothing in these Terms prevents Agency NI or a customer from attempting to resolve a disagreement informally before pursuing other remedies available under applicable law.
24. GENERAL TERMS
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
Agency NI’s failure to enforce a provision of these Terms does not waive the right to enforce that provision later.
These Terms, together with applicable product terms, licenses, policies, orders, and separate written agreements, constitute the agreement governing your use of the applicable Agency NI products and services.
Agency NI’s Privacy Policy and applicable Refund, Delivery, Licensing, or other posted policies may form part of these Terms where relevant to a transaction.
25. CONTACT AGENCY NI
Questions regarding these Terms of Service may be submitted through the contact information provided on our website.
Agency NI
Website: agency-ni.com
