PRIVACY POLICY

Last Updated: August 18, 2026

Agency NI (“Agency NI,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit agency-ni.com, purchase products or services, subscribe to communications, contact us, or otherwise interact with Agency NI.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information that you provide directly to us, including:

  • Name
  • Email address
  • Telephone number, when provided
  • Billing and shipping address
  • Account and login information
  • Order and transaction information
  • Communications you send to us
  • Newsletter or marketing preferences
  • Information submitted through forms, inquiries, or customer-support requests

When you make a purchase, payment information is processed through our payment service providers. Agency NI does not need to store your complete payment-card number in order to operate the store.

We may also automatically collect certain technical information when you use our website, including:

  • IP address
  • Browser and device information
  • Operating system
  • Pages viewed
  • Referring pages or websites
  • Approximate geographic information derived from technical data
  • Date and time of visits
  • Website interaction and performance information
  • Cookie and similar technology information

2. HOW WE USE INFORMATION

We may use information we collect to:

  • Process and fulfill purchases
  • Provide products, services, and digital content
  • Create and manage customer accounts
  • Process payments, refunds, and transaction-related requests
  • Communicate about orders and customer-service matters
  • Respond to inquiries
  • Provide requested newsletters and marketing communications
  • Operate, maintain, secure, and improve our website
  • Analyze website usage and performance
  • Detect or prevent fraud, abuse, security incidents, and unauthorized activity
  • Maintain appropriate business, accounting, tax, and transaction records
  • Enforce our agreements and policies
  • Comply with applicable laws and legal obligations

3. E-COMMERCE AND PAYMENTS

Agency NI uses WooCommerce and related technologies to operate portions of our online store.

When you place an order, information associated with the transaction may include your name, email address, billing or shipping information, products or services purchased, transaction amount, and order history.

Payments may be processed by third-party payment providers such as Stripe. Payment providers process information necessary to authorize and complete transactions, prevent fraud, handle disputes, and provide payment-related services.

Their handling of personal information is also governed by their own privacy policies and terms.

4. COOKIES AND SIMILAR TECHNOLOGIES

Agency NI may use cookies and similar technologies necessary to operate the website and online store.

These technologies may be used to:

  • Maintain shopping-cart functionality
  • Remember preferences
  • Maintain login sessions
  • Improve website performance
  • Understand how visitors use the website
  • Measure traffic and engagement
  • Protect the website against fraud or misuse

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies or similar technologies.

You may also control certain cookies through your browser settings. Disabling some cookies may affect website functionality.

5. EMAIL AND MARKETING COMMUNICATIONS

If you subscribe to Agency NI communications, we may use your email address to send news, releases, announcements, offers, or other Agency NI communications.

You may unsubscribe from marketing emails at any time using the unsubscribe option contained in the communication.

Transactional communications relating to purchases, accounts, security, or customer service are not considered marketing communications and may continue when necessary to provide our services.

6. HOW WE DISCLOSE INFORMATION

We may disclose information to service providers and business partners that assist us in operating Agency NI, including providers involved in:

  • Website hosting
  • E-commerce
  • Payment processing
  • Order fulfillment
  • Email delivery
  • Analytics
  • Security and fraud prevention
  • Customer support
  • Accounting, tax, legal, and professional services

These providers may access information only as necessary to perform services or as otherwise permitted by applicable law and their agreements with us.

We may also disclose information when reasonably necessary to comply with law, legal process, governmental requests, protect our rights or property, investigate fraud or security issues, or protect Agency NI, our customers, or others.

If Agency NI undergoes a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.

7. SALE OR SHARING OF PERSONAL INFORMATION

Agency NI does not sell personal information for money.

Certain privacy laws define “sale” or “sharing” more broadly and may include some advertising or analytics activities involving third parties.

Where applicable law provides a right to opt out of such activities, Agency NI will provide the legally required mechanism for exercising that right.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, enforcing agreements, and satisfying legal, accounting, and tax obligations.

Different categories of information may be retained for different periods.

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with our legal and operational requirements.

9. DATA SECURITY

Agency NI uses reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no website, electronic transmission, payment system, or storage system can be guaranteed to be completely secure.

10. YOUR PRIVACY RIGHTS

Depending on where you reside and applicable law, you may have rights concerning your personal information, including the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Obtain information concerning our collection and use of personal information
  • Request a portable copy of certain information
  • Opt out of certain sales, sharing, or targeted advertising where applicable
  • Limit certain uses of sensitive personal information where applicable
  • Withdraw consent where processing is based upon consent
  • Appeal certain decisions concerning a privacy request where applicable
  • Exercise applicable privacy rights without unlawful discrimination

These rights are subject to applicable legal exceptions and verification requirements.

To exercise a privacy right, contact Agency NI using the information provided below.

We may need to verify your identity before fulfilling certain requests.

11. CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under California privacy law, including rights to know, access, correct, or delete certain personal information and, where applicable, opt out of the sale or sharing of personal information or limit certain uses of sensitive personal information.

Agency NI will honor applicable California privacy rights to the extent required by law.

California residents may exercise applicable rights using the contact information provided in this Privacy Policy.

12. CHILDREN’S PRIVACY

Agency NI’s website and commercial services are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through services directed to them. If we learn that we have collected personal information from a child in circumstances prohibited by applicable law, we will take appropriate steps to delete it.

13. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, platforms, social networks, payment services, or other services.

Agency NI does not control the privacy practices of independent third parties. We encourage you to review their privacy policies before providing information to them.

14. INTERNATIONAL VISITORS

Agency NI is based in the United States.

If you access our website from another country, your information may be processed in the United States or other jurisdictions where Agency NI’s service providers operate. Where applicable law requires additional safeguards for international transfers of personal information, those requirements will be addressed as applicable.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business, website, services, technologies, or legal obligations.

When we update the Policy, we will revise the Last Updated date displayed at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

16. CONTACT AGENCY NI

Questions, concerns, or requests regarding this Privacy Policy or Agency NI’s privacy practices may be submitted through the contact information provided on our website.

Agency NI
Website: agency-ni.com

For privacy-related requests, please identify the request as a Privacy Request so that it can be directed appropriately.